Family and youth program director
LOCATION: Claremont, NH Office
SALARY RANGE: $62,400-72,800
HOURS: 40 hours per week, exempt
The Family and Youth Program Director is responsible for oversight of the Family Support and Youth Programs teams. TLC has provided Family Support Programs to Sullivan and Lower Grafton counties for 30 years. Services include workshops, cafes, and support groups for parents and caregivers as well as home visiting services delivered by highly trained Family Support Specialists. The team also includes a Registered Nurse and a Licensed Clinical Mental Health Counselor to provide health services and supervision. A Data Entry Coordinator and Quality Assurance Coordinator support the reporting and data entry requirements for the team. The Youth Programs Team started as a small team offering a sexual health curriculum for youth ages 14-19 in the local schools. The team has grown to include Rural Outright, which provides activities for the LGBTQIA+ community as well as classes and activities for middle school aged youth. Both Family and Youth programs have been offering telehealth and virtual options for services during the pandemic, which has given them the opportunity to serve even more youth and families in the region.
TLC Family Resource Center is seeking a leader for these teams who is excited about delivering high quality services and programs for children, youth and families and is committed to supporting a diverse team. This team benefits from a responsive leader who is able to quickly develop clear solutions to challenges and supports each individual by understanding their unique strengths. Applicants should have experience managing and supervising staff using strengths based approaches that foster personal and professional development, as well as a deep knowledge of evidence based and best practices in family and youth services.
TLC is a family-friendly agency, so we support our staff in taking care of themselves and their family first. This means flexible scheduling, cross-training so we can cover each other, and working through challenges with understanding and compassion. The Family and Youth Program Director is a role model and helps promote work-life balance. TLC offers generous paid time off, sabbatical leave, health insurance, and up to two hours each week of paid self-care and team building time to support health and wellness.
If you are ready to lead an exceptional team in a supportive culture, we encourage you to review the job requirements below and apply. If you have any questions about this position, please contact Stephanie Slayton, Executive Director, at 603-542-1848 ext. 322.
ESSENTIAL DUTIES AND TIME ON TASK EXPECTATIONS
Program Management (45% of time)
SUPERVISORY RESPONSIBILITIES (15% of time)
REQUIRED EDUCATION AND EXPERIENCE
SALARY RANGE: $62,400-72,800
HOURS: 40 hours per week, exempt
The Family and Youth Program Director is responsible for oversight of the Family Support and Youth Programs teams. TLC has provided Family Support Programs to Sullivan and Lower Grafton counties for 30 years. Services include workshops, cafes, and support groups for parents and caregivers as well as home visiting services delivered by highly trained Family Support Specialists. The team also includes a Registered Nurse and a Licensed Clinical Mental Health Counselor to provide health services and supervision. A Data Entry Coordinator and Quality Assurance Coordinator support the reporting and data entry requirements for the team. The Youth Programs Team started as a small team offering a sexual health curriculum for youth ages 14-19 in the local schools. The team has grown to include Rural Outright, which provides activities for the LGBTQIA+ community as well as classes and activities for middle school aged youth. Both Family and Youth programs have been offering telehealth and virtual options for services during the pandemic, which has given them the opportunity to serve even more youth and families in the region.
TLC Family Resource Center is seeking a leader for these teams who is excited about delivering high quality services and programs for children, youth and families and is committed to supporting a diverse team. This team benefits from a responsive leader who is able to quickly develop clear solutions to challenges and supports each individual by understanding their unique strengths. Applicants should have experience managing and supervising staff using strengths based approaches that foster personal and professional development, as well as a deep knowledge of evidence based and best practices in family and youth services.
TLC is a family-friendly agency, so we support our staff in taking care of themselves and their family first. This means flexible scheduling, cross-training so we can cover each other, and working through challenges with understanding and compassion. The Family and Youth Program Director is a role model and helps promote work-life balance. TLC offers generous paid time off, sabbatical leave, health insurance, and up to two hours each week of paid self-care and team building time to support health and wellness.
If you are ready to lead an exceptional team in a supportive culture, we encourage you to review the job requirements below and apply. If you have any questions about this position, please contact Stephanie Slayton, Executive Director, at 603-542-1848 ext. 322.
ESSENTIAL DUTIES AND TIME ON TASK EXPECTATIONS
Program Management (45% of time)
- Monitor and ensure that state contracts are being carried out to fidelity and efficacy
- Develop and monitor scope of work for grants and contracts in alignment with mission, capacity and community need
- Complete all paperwork and reporting required for state contracts with staff support
- Understand and utilize data from an electronic case management system to evaluate staff and programs, report on outputs and outcomes, and make program recommendations
- Maintain adequate staffing to meet objectives of programs and services within budget
- Monitor program budgets and provide input for budget development
- Attend advisory committee meetings required by contracts
- Prepare and present program reports to board, ED, and key stakeholders
- Review and approve purchase requests and staff request for professional development
- Promote and facilitate effective communication between teams, departments, and external partners
- Promote and facilitate program integration with youth, family, recovery, and LGBTQ+ teams
- Partner with staff to create professional development plans that support personal and agency growth
- Identify opportunities for program development through community needs assessments, funding notifications, and collaborations
- Develop program proposals and identify needed resources including staffing, space, funding, etc.
- Assist in developing program budgets, identifying funding sources, and completing funding applications
- Design and implement programs to fill gaps and expand services throughout TLC’s service area
- Pursue opportunities for satellite offices or off-site service delivery
- Identify and pursue new partnerships and opportunities to increase programming
- Facilitate and monitor memorandums of understanding and partnership agreements
- Develop and implement evaluation tools and procedures to assess current and future programs
- Build infrastructure to support, sustain and allow expansion of teams and services
- Collaborate with community agencies including schools, DCYF, and other service organizations
- Serve as a liaison/consultant on local, regional and state collaborations
- Publicly present TLC’s programs to community groups and organizations
SUPERVISORY RESPONSIBILITIES (15% of time)
- Ensure adequate onboarding, supervision, and training is provided to program staff
- Complete Performance Management and Performance Reviews for program staff
- Maintain regular office hours on-site to provide direct supervision and support to program staff and colleagues
- Meet bi-weekly with supervisory staff for family and youth teams
- Provide oversight of satellite offices in Sullivan and Lower Grafton Counties
- Attend monthly management team meetings and staff meetings
- Present to Board and Board committees as requested
- Complete Professional Development required by agency and/or contracts
REQUIRED EDUCATION AND EXPERIENCE
- Master's Degree or 6+ years’ experience in early childhood, family services, or other human services
- 3+ years’ experience supervising a team
- 2+ years’ experience with Program Management
- 2+ years’ experience with Program Development
- 1+ years’ experience using case management systems to collect and analyze program data
- Demonstrated proficiency with Microsoft applications
- Demonstrated understanding of and ability to evaluate Evidence Based Practices
- Demonstrated effectiveness managing internal and external collaborations
- Advanced certifications or licensure preferred
- Values diversity and inclusion
- Maintains a high level of confidentiality and HIPPA Compliance
- Ability to analyze and problem solve complex challenges
- Strong written and verbal communication skills
- Ability to support staff with reflective supervision and processing caseloads
- Commitment to collaboration and partnership
- Commitment to personal growth and development
